From: Imtiaz Qumar <imtiaz.qumar@remotebase.com>
Date: Wednesday, December 18, 2024 at 7:16 AM
To: info recourse.life <info@recourse.life>
Subject: Re: Enrollment Notification – Fail
Hi Candice,
I have identified the root cause and fixed this.
There was no Thank you page setup for the Employee Handbook with Tips – Dot and that’s why it was redirecting to order-received instead of Thank you Page. The Notifications are triggered via the Thank you page.
Now I have updated following products and added the thank you page as it was missing in all these
- Employee Handbook with Tips – DOT
- Alcohol Misuse and Addiction – (Non DOT) | 4 Hours
- test
- Alcohol Misuse and Addiction – (Non-DOT | 6 Hours
- Alcohol Misuse and Addiction – (Non-DOT) | 8 Hours
On Wed, Dec 18, 2024 at 8:28 AM Imtiaz Qumar <imtiaz.qumar@remotebase.com> wrote:
Hi Candice
I will look into this and get back to you.
On Wed, Dec 18, 2024, 3:31 AM info recourse.life <info@recourse.life> wrote:
Hello Imtiaz,
Please review and advise. The enrollment notification did not go to the SAP.
First he attempted to register without placing an order.
The SAP sent him a enrollment email with TWO courses – (could this be the problem)
The order was placed.
The enrollment notifications did not go out.
